For over a century, the Grand Hotel Baglioni has anchored Florence’s hospitality scene from its perch near Santa Maria Novella station. This review weighs the 4-star property’s historic prestige against real guest feedback and current amenities to help you decide if it’s the right base for your stay in Tuscany’s capital. We examined its own claims, third‑party listings, and review summaries to build this assessment.
Last checked: 2026-09-14
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Property: Grand Hotel Baglioni · City: Florence, Italy · Star Rating: 4-star · Key Feature: Rooftop restaurant and bar · Location: Piazza di Santa Maria Novella, Florence · Distance to Station: 984 ft (300 m) from Santa Maria Novella Train Station
How we researched this
Last checked 2026-09-14.
Sources reviewed: official property website, TripAdvisor reviews, Booking.com listing, Expedia listing, Hotels.com listing, KAYAK review summary.
No on-site visit, no staff interview, and no independent price verification across every booking channel were conducted.
Grand Hotel Baglioni at a glance
- Star rating: 4-star
- Location: Heart of Florence, steps from Piazza di Santa Maria Novella
- Distance to Station: 984 ft (300 m) from Santa Maria Novella Train Station
- Room count: 187
- Key amenities: Rooftop dining (B-Roof), congress centre, free Wi-Fi, breakfast buffet
- Known guest positives: Central location, historic atmosphere, helpful staff
- Known guest critiques: Some reports of temperature/noise issues (KAYAK Review Summary)
Overview and first impressions
The property sits in the heart of Florence, 984 feet from Santa Maria Novella train station, a fact repeatedly cited in guest reviews as a major advantage. The hotel’s website presents itself as a 4‑star “high‑level establishment” with 187 rooms and a congress centre, but third‑party reviews on TripAdvisor give a mixed rating of 3.5–4.0 out of 5 for recent stays.
Location and getting there
| Location | Piazza di Santa Maria Novella, Florence |
| Distance to Station | 984 ft (300 m) from Santa Maria Novella Train Station |
Only 300 metres from the main train station, and within a short walk of Santa Maria Novella church, the Duomo, and the Uffizi Gallery. The address is Piazza dell’Unità Italiana 6, right off Piazza di Santa Maria Novella.
Neighbourhood: Santa Maria Novella
The area is anchored by the Basilica of Santa Maria Novella and is one of the busiest transportation hubs in Florence, with the main train station just across the square.
Verified at 984 ft (300 m) from Santa Maria Novella station (Hotels.com).
Amenities and services
Third-party listings describe the property as offering family-oriented and business-oriented services, including meeting facilities and a congress centre. Multiple sources, including Expedia, list it as a highlight amenity. Breakfast there is reported to include a buffet spread, often noted positively in guest summaries on KAYAK.
How much does it cost to stay at Grand Hotel Baglioni?
Current rates are best checked against live booking platforms. Links to Expedia allow real‑time rate comparisons.
Typical range (estimated from platform listings, March 2026): approximately €150–€400 per night for a standard double room, depending on season and advance booking.
Baglioni hotel quality and reputation
The mix of review scores across Baglioni hotels on TripAdvisor suggests quality is not uniform. Baglioni hotels are historic properties with generally positive reviews, but experiences vary by property.
For the Florence property, guest satisfaction hinges largely on location and staff helpfulness, while interior maintenance receives more mixed feedback.
Comparison of Baglioni properties
Multiple properties exist across Italy.
Guest satisfaction across the chain
Overall, the group is known for heritage hotels.
What guests like
- Central location near train station and main sights
- Historic atmosphere and character
- Helpful staff (noted in several review summaries)
What guests critique
- Some reports of temperature control issues
- Noise from the surrounding area in certain rooms
- Interior maintenance described as mixed in recent reviews
Who is the Grand Hotel Baglioni best for?
Based on the evidence gathered—verified facts from official sources and aggregated guest feedback—the Grand Hotel Baglioni fits best for:
- Sightseers who want a walkable base near Florence’s core attractions.
- Train travellers needing quick access to Santa Maria Novella station.
- Business guests using the congress centre and meeting rooms.
The property’s 4‑star rating aligns with its room count (187) and amenities (rooftop dining, congress centre).
“Our Four-Star hotel offers 187 rooms, equipped with all the comforts and services of high-level establishments, and features a renowned Congress Center with nine meeting rooms that can accommodate up to 400 people.”
– Grand Hotel Baglioni, official property statement
“The Grand Hotel Baglioni, a Florence landmark since its opening on August 12, 1903, has hosted royalty, heads of state, artists, and intellectuals.”
– Grand Hotel Baglioni, official history statement
Related reading: ?
us.trip.com, thehotelguru.com, florenceinferno.com, tripadvisor.com, grandbaglioni.hotelflorencia.net, trivago.com
Frequently asked questions
Is Grand Hotel Baglioni worth the price?
Based on guest reviews, the hotel’s central location and historic atmosphere are its strongest assets. Whether it is worth the price depends on your priorities: if walkability and heritage matter most, it may be a good fit; if modern amenities and quiet rooms are essential, check recent reviews for noise or temperature comments before booking.
What amenities does Grand Hotel Baglioni offer?
Third-party listings confirm the following amenities: free Wi-Fi, rooftop restaurant (B-Roof), congress centre, breakfast buffet, and meeting facilities. Parking is available for a fee (details on the official site or booking platforms).
How much does it cost to stay at Grand Hotel Baglioni?
Typical rates for a standard double room range from approximately €150–€400 per night depending on season and booking lead time, based on March 2026 platform listings. Check current prices on Expedia or KAYAK for exact dates.
Are Baglioni hotels good?
Baglioni hotels are historic properties with generally positive reviews, but experiences vary by property. For the Florence property, guest satisfaction is highest for location and staff, while maintenance gets mixed feedback. Specific current ownership details are not part of the verified facts available for this review.
How many Baglioni hotels are there?
The group operates multiple properties across Italy, but an official count was not provided in the sources consulted for this article.
Where do wealthy people stay in Italy?
High‑net‑worth travellers in Italy often choose historic luxury properties such as the Grand Hotel Baglioni, as well as five‑star hotels in major cities like Rome, Milan, Venice, and Florence. This property is positioned as a heritage 4‑star option in Florence’s historic centre.